Privacy Policy

Last Updated: January 25, 2023
The Watche exists to help build connections between music industry professionals.. We are a
community built on trust. A fundamental part of earning that trust means being clear about how we
use your information and protecting your human right to privacy.
This Privacy Policy describes how The Watche app, Inc. and its affiliates (“we,” “us,” or “The
Watche”), process personal information in relation to your use of the The Watche Platform.
Depending on where you live and what you are doing on The Watche, the supplemental privacy pages
listed below may apply to you. Please follow the links and review the supplemental information
describing how we process personal information and services.
IMPORTANT SUPPLEMENTAL INFORMATION
1. DEFINITIONS
Undefined terms in this Privacy Policy have the same definition as in our Terms of Service
(“Terms”).
2. PERSONAL INFORMATION WE COLLECT
2.1 Information Needed to Use The Watche Platform.
We collect personal information about you when you use The Watche. Without it, we may not be able
to provide all services requested. This information includes:
● Contact, Account, and Profile Information. Such as your first name, last name, phone
number, postal address, email address, date of birth, and profile photo, some of which will
depend on the features you use.
● Identity Verification and Payment Information. Such as images of your government-issued
ID (as permitted by applicable laws), your ID number or other verification information, a
selfie when we verify your ID, bank account or payment account information. If you are not a
Watche user, we may receive payment information relating to you, such as when a Watche
user provides your payment card to complete a booking. If a copy of your ID is provided to
us, we may scan, use, and store information contained in your ID to verify your identity and
for security purposes.
● Reasons for Storing Face Data. Identity verification: Storing face data can enable the
booking platform to verify the identity of users during the registration process. By
comparing the provided face data with an individual's identification documents or
previously stored data, the platform can ensure that the person making the
booking is who they claim to be and avoid fraud or disputes.

2.2 Information You Choose to Give Us.
You can choose to provide us with additional personal information. This information may include:
● Additional Profile Information. Such as gender, preferred language(s), city, and personal
description. Some of this information as indicated in your account settings is part of your
public profile page and will be publicly visible.
● Information About Others. Such as a payment instrument belonging to another person or
information about a co-traveler. By providing us with personal information about others, you

certify that you have permission to provide that information to The Watche for the purposes
described in this Privacy Policy and you have shared the The Watche Privacy Policy with
them.
● Address Book Contact Information.
● Other Information. Such as when you fill in a form, add information to your account, respond
to surveys, post to community forums, participate in promotions, communicate with Watche
Support and other Members, import or manually enter address book contacts, provide your
address and/or geolocation, or share your experience with us. This may include health
information if you choose to share it with us.
2.3 Information Automatically Collected by Using The Watche and Our Payment Services.
When you use the The Watche and Payment Services, we automatically collect personal and other
information. This information may include:
● Geolocation Information. Such as precise or approximate location determined from your IP
address, mobile or other device’s GPS, or other information you share with us, depending on
your device settings. We may also collect this information when you’re not using the app if
you enable this through your settings or device permissions.
● Usage Information. Such as the pages or content you view, searches for Listings, bookings
you have made, additional services you have added, and other actions on The Watche
Platform.
● Log Data and Device Information. Such as details about how you’ve used The Watche
(including if you clicked on links to third-party applications), IP address, access dates and
times, hardware and software information, device information, device event information,
unique identifiers, crash data, and the pages you’ve viewed or engaged with before or after
using the The Watche. We may collect this information even if you haven’t created a Watche
account or logged in.
● Cookies and Similar Technologies As Described in Our Cookie Policy.
● Payment Transaction Information. Such as payment instrument used, date and time,
payment amount, payment instrument expiration date and billing postcode, PayPal email
address, IBAN information, your address, and other related transaction details.
2.4 Personal Information We Collect from Third Parties.
We collect personal information from other sources, such as:
● Third-Party Services. If you link, connect, or login to The Watche Platform with a third-party
service (e.g., Google, Facebook, WeChat), you direct the service to send us information such
as your registration, friends list, and profile information as controlled by that service or as
authorized by you via your privacy settings at that service.
● Background Information. For Members in the United States, to the extent permitted by
applicable laws, we may obtain, for example, reports of criminal records, sex offender
registrations, and other information about you and/or your background. For Hosts in India, to
the extent permitted by applicable laws, we may perform criminal background checks. For
Members outside of the United States, to the extent permitted by applicable laws and with
your consent where required, we may obtain police, background, or registered sex offender

checks. We may use your information, including your full name and date of birth, to obtain
such reports.
● Enterprise Product Invitations and Account Management. Organizations that use our
Enterprise products may submit personal information to facilitate account management and
invitations to use enterprise products.
● Referrals and Co-Travelers. If you are invited to The Watche, for example, as a guest in a
session, the person who invited you can submit personal information about you such as your
email address or other contact information.
● Guest Session Insurance. If you make a claim under our Guest Session Insurance policy, we
will receive information regarding your claim in order to process, handle, or assess your
claim and as outlined in this Privacy Policy.
● Other Sources. To the extent permitted by applicable law, we may receive additional
information about you, such as references, demographic data, or information to help detect
fraud and safety issues from third-party service providers and/or partners, and combine it
with information we have about you. For example, we may receive background check results
or fraud warnings from identity verification service providers for use in our fraud prevention,
security investigation, and risk assessment efforts. We may receive information about you
and your activities on and off The Watche, or about your experiences and interactions from
our partners. We may receive health information, including but not limited to, health
information related to contagious diseases.
3. HOW WE USE INFORMATION WE COLLECT
If you reside outside of the United States, click here to learn about our legal bases for collection and
processing personal information. We use personal information as outlined in this Privacy Policy.
3.1 Provide, Improve, and Develop The Watche. We may process this information to:
● enable you to access The Watche and make and receive payments,
● enable you to communicate with other Members,
● process your request,
● perform analytics, debug, and conduct research,
● provide customer service training,
● send you messages, updates, security alerts, and account notifications,
● process, handle, or assess insurance claims or similar claims,
● personalize and customize your experience based on your interactions with The Watche, your
search and booking history, your profile information and preferences, and other content you
submit, and
● enable your use of our enterprise products and accommodation services.
If you provide us with your contacts’ information, such as your friends or co-travelers, we may
process this information to: (i) facilitate your referral invitations, (ii) share your trip details and
facilitate trip planning, (iii) detect and prevent fraud, and (iv) facilitate your requests or for any other
purpose you authorize.
3.2 Create and Maintain a Trusted and Safer Environment. We may process this information to:

● detect and prevent fraud, spam, abuse, security and safety incidents, and other harmful
activities,
● study and combat discrimination consistent with our Nondiscrimination Policy,
● conduct fraud prevention, security investigations, and risk assessments,
● verify or authenticate information provided by you,
● conduct checks against databases and other information sources, including background
checks,
● comply with our legal obligations, protect the health and well-being of our Guests, Hosts,
Hosts’ employees, and members of the public,
● resolve disputes with our Members, including sharing information with your co-Host(s) or
additional Guests about disputes related to your role as a co-Host(s) or additional Guests,
● enforce our agreements with third parties,
● determine eligibility for certain types of bookings, such as Instant Book,
● comply with law, respond to legal requests, prevent harm, and protect our rights (see section
4.5),
● enforce our Terms and other policies (e.g., Nondiscrimination Policy), and
● assess or evaluate your interactions with The Watche Platform and information obtained
from third parties. In limited cases, automated processes, which analyze your account and
activities on The Watche platform as well as information in relation to activities on and off
The Watche platform that can be associated with you, could restrict or suspend your access
to The Watche Platform if such processes detect activity that may pose a safety or other risk
to The Watche, our community, or third parties. If you would like to challenge decisions
based on automated processes, please contact us via the Contact Information section
below. You can find out more about how our system determines whether certain reservations
may carry a higher risk for incidents here.
3.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing. We may process
this information to:
● send you promotional messages, marketing, advertising, and other information based on
your preferences and social media advertising through social media platforms,
● personalize, measure, and improve our advertising,
● administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional
activities or events sponsored or managed by The Watche or its third-party partners,
● analyze characteristics and preferences to send you promotional messages, marketing,
advertising, and other information that we think might be of interest to you,
● invite you to events and relevant opportunities, and
● send, with your consent, promotional messages, marketing, advertising, and other
information that may be of interest to you based on your preferences.
3.4 Analyzing and Sharing Your Communications.
We may review, scan, or analyze your communications on The Watche Platform for reasons outlined
in the “How We Use Information We Collect” section of this policy, including fraud prevention,
security investigations, risk assessment, regulatory compliance, product development, research,
analytics, enforcing our Terms of Service, and customer support purposes. For example, as part of

our fraud prevention efforts, we scan and analyze messages to mask contact information and
references to other sites, and subject to applicable law, we scan and analyze all images uploaded by
users to The Watcher platform in message threads, profiles, listings, and experiences for certain
illegal or inappropriate activities (such as evidence of child exploitation) for the purpose of
identifying and reporting content violations to appropriate authorities. In some cases, we may also
scan, review, or analyze messages to debug, improve, and expand product offerings. We use
automated methods where reasonably possible. Occasionally we may need to manually review
communications, such as for fraud investigations and customer support, or to assess and improve
the functionality of these automated tools. We will not review, scan, or analyze your messaging
communications to send third-party marketing messages to you and we will not sell reviews or
analyses of these communications. We may also share your communications as set out in the
“Sharing & Disclosure” section.
3.5 Linking Third-Party Accounts.
You can link your Watche account with certain third-party services like social networks. Your
contacts on these third-party services are referred to as “Friends.” When you direct the data sharing
by creating this link:
● some of the information provided to us from linking accounts may be published on your
public profile,
● your activities on The Watche Platform may be displayed to your Friends on The Watche
Platform and/or that third-party service,
● a link to your public profile on that third-party service may be included in your The Watche
public profile,
● other Watche users may be able to see any Friends that you may have in common with them,
or that you are a Friend of their Friend if applicable,
● other Watche users may be able to see any schools, hometowns, or other groups you have in
common with them as listed on your linked social networking service,
● information you provide to us from the linking of your accounts may be stored, processed,
and transmitted for fraud prevention, security investigations, and risk assessment purposes,
and
● publication and display of information that you provide to The Watche Platform through this
linkage is subject to your settings and authorizations on The Watche Platform and the
third-party service.
3.6 Provide Payment Services. Personal information is used to enable or authorize third parties to
use Payment Services, such as to:
● detect and prevent money laundering, fraud, abuse, and security incidents, as well as
conduct risk assessments,
● comply with legal and compliance obligations (such as anti-money laundering regulations
and sanctions enforcement),
● enforce the Payment Terms and other payment policies, and
● provide and improve Payment Services.
3.7 Additional Data Usage and Collection

What face data does your app collect?

● Within the front end user flow, Veriff performs capture of the image of users'
identity documents and images of the uses face (selfie) for biometric facial
comparison against document and selfie; identifying key facial landmarks (i.e
Face, Eyes, Nose, Mouth) to determine a face is present within both of the captures.
Veriff conducts algorithmic face matching where factors such as age, gender, ethnicity
and facial features of the submitted selfie and document face image are analyzed using
AI and machine learning, comparing the document and user capture. This approach
accommodates for facial changes over time, allowing Veriff to determine if the person is
the same within both captures irrespective of time or facial changes and conduct
effective ownership of the document being presented and the user presenting it. Veriff in
addition performs passive liveness checks on the user, collecting multiple hi-res images
at the point of biometric capture in addition to a full video recording of the whole front
end user session, itself. This real time biometric capture allows Veriff to detect the
presence and liveness of the user through natural movements whilst in parallel
identifying frauds. In addition Veriff through its session recording capabilities, can
perform active liveness of the user to support in determining fraud and liveness if
required.
2. How do you use the collected face data? Provide a complete and clear explanation of all
planned uses of this data.
● The face data collected is only used for verifying your users and nothing else.
Here is our privacy policy: https://www.veriff.com/privacy-policy
3. Will the data be shared with any third parties? Where will this information be stored?
● Data is not shared with third parties. All of our data is stored in-house via AWS.
4. How long will face data be retained?
● The face data will be retained for 90 days on Veriff Station, 3 years in archived.
5. Where in your privacy policy do you explain your app’s collection, use, disclosure, sharing,
and retention of face data? Identify the specific sections in your privacy policy where this
information is located.
● Please see Section 8 at https://www.veriff.com/privacy-notice.
6. Quote the specific text from your privacy policy concerning face data.
● Please see Section 8 and 10 at https://www.veriff.com/privacy-notice
4. SHARING & DISCLOSURE

If you reside outside of the United States, learn about safeguards we rely on for transferring personal
information to recipients outside of the EEA here.
4.1 Sharing With Your Consent or at Your Direction.
Where you provide consent, we share your information as described at the time of consent, such as
when authorizing a third-party application or website to access your The Watche account or
participating in promotional activities by The Watche partners or third parties.
Where permissible under applicable law, we may use certain information about you, such as your
email address, that we share with social media platforms after de-identifying it to generate leads,
drive traffic to The Watche, or otherwise promote our products and services.
4.2 Sharing Between Members.
To help facilitate bookings or other interactions between Members (who may be located in, or use
service providers located in, jurisdictions with varying levels of data protection), we may share
information in situations such as:
● Between Guest(s) and Host(s) when:
○ A booking request is made, when there is a co-host, or a dispute is submitted, such
as profile, name, names of any additional Guests, cancellation history, review
information, age of guest (unless prohibited by applicable law), dispute outcome
(when applicable), and other information you choose to share and submit.
○ A booking is confirmed, additional information is shared to assist with coordinating
the trip, such as profile photo and phone number.
○ You as a Host have a confirmed booking, certain information is shared with the Guest
(and any additional Guests they invite, if applicable) to coordinate the booking, such
as your profile, full name, phone number, and Listing address.
○ You communicate with a Member, such as your name, profile picture, and message
content.
● Between Guests when:
○ You as a Guest invite additional Guests to a booking, certain information is shared
with each additional Guest, such as your name, travel dates, Host name, Listing
details, Accommodation address, and other related information.

● Between Hosts when:
○ You accept an invitation to host with another Member, you authorize those other
Member(s), such as co-Hosts, to access and update your information and Member
Content, such as certain information like your full name, phone number, Listing
address, calendar, Listing information, Listing photos, and email address.
4.3 Information You Publish in Profiles, Listings, and Other Public Information.
You can make certain information publicly visible to others, such as:
● Your public profile page, which includes your profile photo, first name (or initials where
applicable), description, and city.
● Listing pages that include information such as the Accommodation or Experience’s
approximate or precise location description, calendar availability, profile photo, aggregated
demand information (like page views over a period of time), and additional information you
choose to share.

● Reviews, ratings, and other public feedback.
● Content in a community or discussion forum, blog, or social media post.
We may display parts of your public profile and other Content you make available to the public like
Listing details on third-party sites, platforms, and apps.
Information you share publicly on The Watche Platform may be indexed through third-party search
engines. In some cases, you may opt-out of this feature in your account settings.
4.4 Host Service Providers.
Hosts may use third-party services to help manage or deliver their services, such as cleaning
services or lock providers. Hosts may use features on The Watche Platform to share information
about the Guest (like check-in and check-out information, Guest name, Guest phone number) with
such third-party service providers.
4.5 Complying with Law, Responding to Legal Requests, Preventing Harm and Protecting Our
Rights.
We may disclose your information to courts, law enforcement, governmental or public authorities,
tax authorities, authorized third parties, or other Members, if and to the extent we are required or
permitted to do so by law or where disclosure is reasonably necessary to: (i) comply with our legal
obligations, (ii) comply with a valid legal request (such as a subpoena or court order) or to respond
to claims asserted against The Watche, (iii) respond to a valid legal request relating to a criminal
investigation to address alleged or suspected illegal activity, or to respond to or address any other
activity that may expose us, you, or any other of our users to legal or regulatory liability (more
information on The Watche’s Law Enforcement Guidelines here), (iv) enforce and administer our
agreements with Members, including our Terms, Additional Legal Terms, and Policies, or (v)
protect the rights, property or personal safety of The Watche, its employees, its Members, or
members of the public.
Where appropriate, we may notify Members about legal requests unless: (i) providing notice is
prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe
that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual
or group, or create or increase a risk of fraud upon or harm to The Watche, our Members, or expose
The Watche to a claim of obstruction of justice.
Where legally required or permissible according to applicable law, we may disclose Hosts’ and/or
Guests’ information to tax authorities or other governmental agencies for the purpose of the tax
authorities’ determination of proper compliance with relevant tax obligations. Relevant tax
obligations include The Watche tax obligations on its service fees, its facilitation of taxes on
accommodations and withholding taxes, and Hosts’ individual tax obligations. Information that may
be disclosed includes, but is not limited to, Host and Guest names, listing addresses, Host
addresses, tax/business identification number(s), date of birth, and/or contact information, property
parcel identification numbers, payout information, transaction dates and amounts, number of nights
and Guests booked, gross and net booking value and payout amounts, taxes collected by The
Watche on behalf of Guests and Hosts, to the extent any of this information is known by The
Watche. In jurisdictions where The Watche facilitates or requires a registration, notification, permit,
or license application or number of a Host with a governmental authority, we may share information
of participating Hosts with the relevant authority, both during the application process, when the
Listing is published, and periodically thereafter, such as the Host’s full name and contact details,

Accommodation address, tax identification number, registration, permit, or license number, Listing
details, reservation information, and number of nights booked subject to applicable laws.
4.6 Programs with Managers and Owners.
We may share personal information of Hosts and Guests with landlords, management companies,
homeowners' associations, property owners, and/or property managers (“Building Management”),
such as booking information and information related to compliance with applicable laws, in order to
facilitate programs with Building Management. For example, guest booking and personal
information, including guest contact information, may be shared with the Building Management of
the building, complex, or community where a host lives and/or the listing is located to facilitate
hosting services, compliance with applicable laws, security, billing, and other services.
4.7 Host Information Provided to The Watche for Work Customers.
If a booking is designated as being for a business or work purpose and (1) is made by a Guest
affiliated with an Enterprise and (2) the Enterprise is enrolled in The Watche for Work, we may
disclose information related to the booking to the Enterprise (e.g., name of the Host,
Accommodation address, booking dates, Listing details, etc.) to the extent necessary for the
adequate performance of The Watche’s contract with the Enterprise and to provide the services. At
the request of the Enterprise or the Guest, we may also share this information with third parties
engaged by the Enterprise to provide support services.
4.8 Service Providers.
We share personal information with affiliated and unaffiliated service providers (including their
service providers) to help us run our business and for their compliance purposes, including those
that help us: (i) verify your identity or authenticate your identification documents, (ii) check
information against public databases, (iii) conduct background checks, fraud prevention, security
investigations, and risk assessments, (iv) perform product development, maintenance, and
debugging, (v) allow the provision of The Watche Services through third-party platforms and
software tools (e.g., through the integration with our APIs), (vi) provide customer service, advertising,
or payments services, (vii) offer additional services you select, (viii) process, handle, or assess
insurance claims or similar claims, or (ix) review, scan, and analyze communications on The Watche
Platform for certain purposes (such as evidence of child exploitation). See the Analyzing and
Sharing Your Communications section for additional information. These providers are contractually
bound to protect your personal information and have access to your personal information to perform
these tasks. Other Members can use services other than The Watche to process your data. These
can include email or reservation management software. Such services are outside of The Watche’s
control and will be subject to applicable laws around the world with varying levels of data protection.
4.9 Business Transfers.
If The Watche undertakes or is involved in any merger, acquisition, reorganization, sale of assets,
bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets,
including your information in connection with such transaction or in contemplation of such
transaction (e.g., due diligence). In this event, we will notify you before your personal information is
transferred and becomes subject to a different privacy policy.
4.10 Corporate Affiliates.
To support us in providing, integrating, promoting and improving The Watche Platform, Payment
Services, and our affiliates’ services, we may share personal information within our corporate family
of companies that are related by common ownership or control. Some examples are:

● Sharing with The Watche, Inc. Even if your country of residence is not the United States, your
information will be shared with The Watche, Inc., which provides the technical infrastructure
for The Watche Platform.
5. OTHER IMPORTANT INFORMATION
5.1 Third-Party Partners & Integrations.
Parts of The Watche may link to third-party services. The Watche does not own or control these third
parties. When you interact with these third parties and choose to use their service, you are providing
your information to them. Your use of these services is subject to the privacy policies of those
providers, including Google Maps/Earth Additional Terms of Use, Google Privacy Policy
(see here for more information on how Google uses information),
https://www.veriff.com/privacy-policy., and https://stripe.com/privacy.
6. YOUR RIGHTS
You can exercise any of the rights described in this section consistent with applicable law. See here
for information on data subject rights requests and how to submit a request. We may ask you to
verify your identity and request before taking further action on your request.
Learn more about rights under the General Data Protection Regulation (“GDPR”) and the Brazil
General Data Protection Law ("LGPD") here.
If your country of residence is China, learn more about your rights here.
6.1 Managing Your Information.
You can access and update some of your personal information through your Account settings. If you
connected your Watche Account to a third-party service, like Facebook or Google, you can change
your settings and unlink from that service in your Account settings. You are responsible for keeping
your personal information up to date.
6.2 Data Access and Portability.
In some jurisdictions, applicable law may entitle you to request certain copies of your personal
information or information about how we handle your personal information, request copies of
personal information that you have provided to us in a structured, commonly used, and
machine-readable format, and/or request that we transmit this information to another service
provider (where technically feasible).
6.3 Data Erasure.
In some jurisdictions, you can request that your personal information be deleted. Please note that if
you request deletion of your personal information, or if your account is suspended, terminated, or
voluntarily closed:
● We may retain your personal information as necessary for our legitimate business interests,
such as prevention of money laundering, fraud detection and prevention, and enhancing
safety. For example, if we suspend a Watche Account for fraud or safety reasons, we may
retain information from that Watche Account to prevent that Member from opening a new
The Watche Account in the future.
● We may retain and use your personal information to the extent necessary to comply with our
legal obligations. For example, The Watche and Stripe Payments may keep information for
tax, legal reporting, and auditing obligations.

● Information you have shared with others (e.g., Reviews, forum postings) may continue to be
publicly visible on The Watche, even after your Watche Account is canceled.
● Because we take measures to protect data from accidental or malicious loss and
destruction, residual copies of your personal information may not be removed from our
backup systems for a limited period of time.
7. SECURITY
While no organization can guarantee perfect security, we are continuously implementing and
updating administrative, technical, and physical security measures to help protect your information
against unlawful or unauthorized access, loss, destruction, or alteration.
8. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time in accordance with applicable law. If we
do so, we will post the revised Privacy Policy and update the “Last Updated” date at the top. In case
of material changes, we will also provide you with notice of the modification by email at least thirty
(30) days before the effective date. If you disagree with the revised Privacy Policy, you can cancel
your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes
effective, your continued access to or use of the The Watche Platform will be subject to the revised
Privacy Policy.
9. CONTACT INFORMATION AND RESPONSIBLE THE WATCHE ENTITIES
For questions or complaints about this Privacy Policy or The Watche’s handling of personal
information (i) If you reside in the United States contact The Watche, Inc., by emailing us at
info@thewatche.com or by calling us toll-free at (818) 307-5291; (ii) for payments related matter
please use the contact information provided in the Payments Terms of Service page, and (iii) if
you reside outside the United States, please use the contact information for your controller provided
in the Outside of the United States page.
Review the previous version of this page.